Last Updated: 04 December 2025

Your privacy is important to us. This Privacy Policy explains how Ecoparametric (“we”, “our”, “us”) collects, uses, stores, and protects your personal data when you visit our website, purchase digital products, use our tools, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We collect information in the following ways:

1.1 Information You Provide Directly

• Name
• Email address
• Phone number (if provided)
• Billing address
• Payment details (handled by payment gateways—see Section 5)
• Account login details
• Messages or attachments you send via contact forms
• Information during consultation bookings

1.2 Information Collected Automatically

When you use our website, we may collect:

• IP address
• Browser type & device information
• Pages viewed
• Time spent on pages
• Clicks and interactions
• Referring URLs

This data is collected via cookies, pixels, or analytics tools.

1.3 Information from Third-Party Services

We use:

• Mailchimp (email marketing)
• WooCommerce (ecommerce)
• Payment gateways (Razorpay/Stripe/PayPal)
• Analytics tools (Google Analytics, Meta Pixel if used)

These tools may collect information from you to function properly.

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2. How We Use Your Information

We use your data to:

• Process orders and deliver digital products
• Provide account access and downloads
• Send important order updates
• Send educational content, newsletters, and promotional emails (only if subscribed)
• Improve website performance and user experience
• Provide customer support
• Prevent fraud and secure the website
• Meet legal and tax obligations

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3. Cookies & Tracking Technologies

We use cookies to:

• Remember your cart
• Keep you logged in
• Analyze website performance
• Improve usability
• Enable WooCommerce checkout
• Personalize marketing emails (Mailchimp)

You may refuse cookies using your browser settings. Some site features may not work without essential cookies.

If you are using a Cookie Consent plugin, this section stays valid.

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4. Email Marketing

We use Mailchimp to send:

1. Updates
2. Newsletters
3. Product launches
4. Educational content
5. Offers

You will only receive emails if:

• You voluntarily subscribe, or
• You check the “Subscribe” box during checkout
• You can unsubscribe anytime via the link in every email.

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5. Payments & Card Information

We do not store your credit/debit card information.

Payments are processed securely through third-party gateways such as:

• Razorpay
• Stripe
• PayPal

These gateways encrypt and securely handle your payment information under their own privacy policies.

We only receive:

• Confirmation of payment
• Transaction ID
• Order details
• Your name and email

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6. Sharing of Information

We do not sell, rent, or trade your personal data.

We share data only with trusted service providers required to operate our business, such as:

• WooCommerce
• Payment gateways
• Mailchimp
• Hosting provider (Hostinger)
• Analytics services
• Security plugins (if used)

These parties are required to protect your data.

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7. Digital Products & Account Information

When you purchase a digital product:

• Your downloads are linked to your user account
• Your purchase history is stored securely
• You can re-download files anytime
• You are responsible for securing your login details

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8. Data Protection & Security

We implement security measures including:

• SSL encryption
• Secure hosting
• Regular updates
• Limited access to personal data
• Malware and security scans

However, no method is 100% secure. You use the website at your own risk.

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9. Your Rights

You can request:

• Access to your data
• Correction of your data
• Deletion of your data
• Unsubscribing from emails
• Restriction of processing

To make a request, email: ecoparametricstudio@gmail.com

We may need proof of identity for security purposes.

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10. Children’s Privacy

We do not knowingly collect data from children under 18.

If you believe a child has provided data, please contact us to remove it.

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11. External Links

Our website may contain links to external websites.

We are not responsible for their content, privacy, or security.

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12. Changes to This Policy

We may update this Privacy Policy occasionally.

The latest version will always be available on this page.

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13. Contact Us

For privacy-related questions, please contact:

ecoparametricstudio@gmail.com

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